Shipping & Delivery
Fast, reliable delivery and professional installation for all office equipment
Shipping & Delivery Overview
At JR Copier, we understand that getting your equipment delivered and operational quickly is critical to your business. We offer multiple shipping and delivery options throughout the Dallas-Fort Worth metroplex and beyond, with professional installation services available for all equipment.
Last Updated: November 2024
Free Local Delivery
Complimentary delivery within Dallas-Fort Worth metro area on all purchases over $1,000
Same-Day Service
Same-day or next-day delivery available for in-stock items in DFW metro
Professional Installation
Expert setup and configuration included with all deliveries
Fully Insured
All shipments are fully insured against damage or loss during transit
Local Delivery - Dallas-Fort Worth Metro
Free Delivery Eligibility
We offer free delivery and setup for all equipment purchases over $1,000 within our primary service area:
Primary Service Area (Free Delivery)
And all surrounding communities within the DFW metroplex
Delivery Timeframes
Same-Day Delivery
Available for orders placed before 12:00 PM CST on in-stock items
Next-Day Delivery
Standard for most in-stock equipment when ordered after 12:00 PM
2-5 Business Days
For special orders or equipment requiring configuration
What's Included
- Professional delivery by trained technicians
- Unpacking and removal of packaging materials
- Equipment placement in your desired location
- Complete installation and network configuration
- User training and demonstration
- Quality assurance testing
Regional & National Shipping
We ship copiers, printers, and office equipment nationwide using trusted freight carriers. All shipments include tracking, insurance, and professional handling.
Shipping Zones & Rates
| Zone | Area | Delivery Time | Cost |
|---|---|---|---|
| Zone 1 | DFW Metro | Same/Next Day | FREE* |
| Zone 2 | Texas (100-300 miles) | 2-4 Business Days | $150-$350 |
| Zone 3 | Southwest Region | 3-5 Business Days | $350-$600 |
| Zone 4 | Nationwide | 5-7 Business Days | $600-$1,200 |
*Free delivery for orders over $1,000 within DFW metro area only. Shipping costs vary based on equipment size, weight, and destination.
Freight Shipping Process
Order Confirmation
You'll receive a detailed shipping quote and estimated delivery date when you place your order.
Professional Packaging
Equipment is carefully packaged using heavy-duty materials and custom crating for large items.
Shipment & Tracking
You'll receive tracking information via email once your equipment ships.
Delivery Coordination
The freight carrier will contact you to schedule delivery within the estimated timeframe.
Delivery & Inspection
Inspect equipment immediately upon delivery. Report any damage to the carrier and contact us within 48 hours.
Professional Installation Services
All equipment delivered within the DFW metro area includes complimentary professional installation and setup. For customers outside our local service area, we offer remote installation support or can arrange for certified technicians in your area.
Standard Installation Includes
- Physical installation and placement
- Network configuration (wired or wireless)
- Driver installation on workstations
- Basic user training
- Feature demonstration
- Quality testing and verification
Advanced Installation Services
Additional installation services available for a fee:
- •Advanced Security Configuration: Implementation of secure print release, user authentication, and access controls
- •Scan-to-Folder Setup: Configuration of network folders, email, FTP, or cloud destinations
- •Workflow Automation: Custom workflows for your specific business processes
- •On-Site Training: Extended user training sessions for staff
- •Migration Services: Transfer settings and address books from old equipment
Leased & Rented Equipment Delivery
Delivery and installation are always included at no extra cost for all leased and rented equipment within our service area. We prioritize rapid deployment to minimize downtime for your business.
Lease/Rental Delivery Benefits
- Same-day delivery available for emergency rentals
- Free equipment pickup at end of lease term
- Equipment swaps coordinated at no additional charge
- Scheduled maintenance visits included in service contract
Tracking Your Shipment
Stay informed about your equipment delivery every step of the way:
Email Notifications
You'll receive automated email updates at key milestones:
- • Order confirmation with estimated delivery date
- • Shipment notification with tracking number
- • Out for delivery notification (local deliveries)
- • Delivery confirmation
Order Status Portal
Track your order status online or contact our customer service team at (888) 498-2550 for real-time updates.
Special Delivery Circumstances
Residential Deliveries
Residential deliveries may require additional handling fees due to freight carrier restrictions and limited access. Contact us for a detailed quote for home office deliveries.
Limited Access Locations
Additional fees may apply for deliveries to:
- •Buildings without loading docks or freight elevators
- •Upper floors in multi-story buildings
- •Schools, hospitals, or government facilities with special access requirements
- •Remote or rural locations
After-Hours Delivery
We can accommodate evening or weekend deliveries within the DFW area for an additional fee. Please discuss your scheduling needs with our sales team when placing your order.
Inspection Upon Delivery
Important: Inspect Your Equipment Immediately
It is critical to inspect your equipment as soon as it arrives. If you notice any damage:
- 1.Note all damage on the delivery receipt before signing
- 2.Take photos of any visible damage to packaging and equipment
- 3.Contact us immediately at (888) 498-2550 within 48 hours
- 4.Retain all packaging materials until damage claim is resolved
Failure to report damage within 48 hours may result in the claim being denied by the shipping carrier.
Questions About Shipping & Delivery?
Our delivery coordination team is here to help plan your equipment delivery and installation.
Phone: (888) 498-2550
Email: [email protected]
Hours: Monday-Friday, 8:00 AM - 5:00 PM CST
Address: 3120 Commonwealth Dr, Dallas, TX 75247